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Effective date: January 1, 2018

Our Commitment To Privacy:

Your privacy is important to us. This policy notice explains our online information usage practices to help you understand how we may use information you provide to us, how you can elect to limit the use of your information, and how we protect your privacy. We use the information you provide to us only to provide services for your benefit. We do not sell or in any way release your personal information.


The Information We Collect:

We are the sole owners of the information collected on this Site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. a subscription to our service.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

This policy notice applies to all information collected or submitted on the Jay Coulter/Resilient Advisor, website. On some pages, you can subscribe to our automated services, make requests, or ask questions.

The Way We Use Information:

We use the information you provide about yourself only to complete the subscription process. We do not share this information with outside parties except to the extent necessary to complete the subscription enrollment.

We use the information you provide about someone else when subscribing only to complete the subscription process and to confirm enrollment. We do not share this information with outside parties except to the extent necessary to complete the subscription process. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Automatically Collected Information

When you access the Site or open one of our emails, we may automatically record and store certain information about your system by using cookies and other types of technologies. Examples of such information we automatically collect may include Internet Protocol address (“IP Address”), a unique user ID, device and browser types and identifiers, referring and exit page addresses, software and system type, and information about your usage of our Site. Examples of how our Site uses automatically-collected information include to: (a) automatically update the Site application on your system; (b) remember your information so that you will not have to re-enter it during your visit or the next time you access the Site; (c) provide customized advertisements, content, and information; (d) monitor the effectiveness of marketing campaigns; (e) monitor and store aggregate site usage metrics such as a total number of visitors and pages accessed; and (f) track your entries, submissions, and status in any promotions or other activities.

Advertisers and Analytics Providers

We may use third-party Web analytics amd mailing services in connection with the Site, such as those of Google Analytics, Mailchimp, and SendGrid. These service providers use a variety of tracking technologies such as cookies to analyze how users use the Site. The information collected (described above in “Automatically Collected Information”) will be collected directly by these service providers to evaluate your use of the Site. For more information on how Google Analytics uses data from our websites and how you can control the information sent to Google, click here. To learn about opting out of Google Analytics, please click here. Because these opt-outs are cookie-based, please note that if you get a new computer or device, install or start using a new browser, or erase or alter your browser’s cookie file, you may need to opt-out again.

We use Ascend as our marketing automation platform. By clicking on any link, you acknowledge that the information you provide will be transferred to Ascend for processing in accordance with their Privacy Policy and Terms.

Our Use of Web Analytics:

We might use non-identifying and aggregate information to better design our website and its functionality. No information is shared with advertisers as we are an advertising-free service.  Any tracking information we collect is never tied to any individual user or email and does not include any personally identifiable information.

Our Use of Cookies:
If you subscribe to Jay Coulter/Resilient Advisor, you might notice our use of “cookies.”  A cookie is a small piece of alphanumeric information placed on your computer by the website you are visiting.  Once you are logged in, cookies help to maintain your security and provide a continued session identification as you move around within the site. Cookies also allow our systems to recognize your browser so we can customize your experience on our website. There are two types of cookies:

  • Temporary: Cookies that are stored on your computer only during your browsing session, and are automatically deleted from your computer when you close your browser. No information is collected from your computer.

  • Persistent: Cookies that are stored on your computer and are not deleted when you close your browser. Permanent cookies retain your preferences for a particular Web site, allowing those preferences to remain for future browsing sessions. No information is collected from your computer.


Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

We share the responsibility of protecting your privacy with you. Never share your password with anyone unless you specifically wish that person or entity to have access to your private, password-protected account, and if you choose to reveal your password, you do so at your own risk. We cannot be responsible for any losses or damages you may incur.  You may update your personal information, including your user name or password, on your Account Information page at any time.

Our Commitment To Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

Changes and Updates to this Policy

Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify the Policy, we will make it available through the Service, and indicate the date of the latest revision, and will comply with applicable law. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of the Policy.

How To Contact Us:

Should you have questions or concerns about these privacy policies, please email

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